Privacy Policy

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Idaho Steam Cleaning (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit https://www.idahosteamcleaning.com/ (the “Website”) or use our services.

By using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing information

  • Any details you submit through contact forms, scheduling forms, or SMS communication

B. Automatically Collected Information

When you visit our Website, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time and date of visit

This information is collected through cookies and analytics tools to improve Website performance.

2. How We Use Your Information

We use your information solely for legitimate business purposes, including:

  • Scheduling and providing cleaning services

  • Responding to inquiries

  • Processing payments

  • Sending appointment reminders

  • Communicating service updates

  • Improving Website functionality

  • Maintaining business records

We do not use your information for resale or unrelated marketing purposes.

3. SMS / Text Message Communications

If you opt in to receive SMS communications:

  • You may receive appointment confirmations, reminders, and service-related updates.

  • Message frequency varies.

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP.”

  • For assistance, reply “HELP” or contact us directly.

Mobile Data Privacy Commitment

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent data to third parties or affiliates for marketing purposes.

SMS consent is not shared with third parties for promotional use.

4. No Sale or Sharing of Personal Information

Idaho Steam Cleaning does not:

  • Sell personal information

  • Share personal information with third parties for advertising

  • Rent customer data

  • Trade customer information

We may only disclose information if required by law, court order, or legal process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Secure website hosting

  • SSL encryption

  • Limited access to customer data

  • Secure payment processing systems

While we take reasonable measures to protect data, no system can guarantee 100% security.

6. Cookies and Analytics

Our Website may use cookies to:

  • Improve user experience

  • Analyze Website traffic

  • Understand visitor behavior

You can disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

When no longer needed, information is securely deleted or destroyed.

8. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for communications

To exercise these rights, contact us at the information below.

9. Children’s Privacy

Our Website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of those sites.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Idaho Steam Cleaning
550 2nd St, #222
Idaho Falls, ID 83401
Phone: 208-881-4403
Email: adam@idahosteamcleaning.com